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Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is present on each and every page. A context menu will appear. It includes comprehensive information about all the operations that you can perform on the page in question. Each pop-up menu shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a wide array of video tutorials clarifying how to use our hosting Control Panel. They're meant for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can quickly get to know our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you searching for, take a gaze at our comprehensive Frequently Asked Questions database, which covers questions asked by actual clients and provides practical solutions. We regulary "revamp" our FAQ section with new entries in order to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can contact our excellent team of technical support engineers available 24/7 and ready to assist you with any query. Each support ticket you open will be responded to within 1 hour (the average support ticket response time is about twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 299829

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com